SNOO Rental Agreement

Effective September 8, 2026. Updated September 11, 2026.

This SNOO Rental Agreement ("Agreement") is between Great Lakes Logistics LLC, doing business as SnoozyFix ("SnoozyFix," "we," or "us"), and the customer who accepts this Agreement ("Renter"). By checking the agreement box and completing the rental order, Renter agrees to these terms electronically.

1. Rental equipment

The rental includes one SNOO Smart Sleeper, mattress and water-resistant liner, two fitted sheets, three SNOO sacks (Small, Medium, and Large), and one power adapter (collectively, the "Equipment"). SnoozyFix retains ownership of all Equipment.

2. Term and automatic renewal

The rental is month-to-month. The first one-month term begins when the Equipment is delivered or picked up. The subscription renews automatically at $85 per month until all Equipment is returned and SnoozyFix confirms receipt and closes the subscription. To avoid another renewal, Renter must contact SnoozyFix at least three days before the next billing date to arrange return or pickup. Returning early does not create a partial-month refund. The rental cannot be skipped or paused while Renter keeps the Equipment.

3. Initial and recurring charges

  • First month rental: $85
  • One-time, nonrefundable cleaning and reconditioning fee: $50
  • Refundable security deposit: $100

The initial charge is $235, plus applicable tax and delivery charges. Later renewal charges are $85 per month, plus applicable tax. A renewal charge does not mean another SNOO will be shipped.

4. Security deposit

After all Equipment is returned and inspected, SnoozyFix will refund the security deposit to the original payment method, less any unpaid rent, missing items, damage beyond normal wear, excessive cleaning, or other amounts owed under this Agreement. If charges exceed the deposit, Renter remains responsible for the balance.

SnoozyFix will normally initiate the deposit refund within five business days after return inspection. Financial institutions may require additional processing time. SnoozyFix will provide an itemized explanation if any deduction is made.

5. Return, overdue equipment, and retrieval

Renter must make the Equipment available for return at the agreed place and time. If Equipment is not returned after the rental ends, SnoozyFix may charge $3 per day for up to 14 days. Equipment not returned within 15 days may be charged as an additional $85 rental month. A $15 late-payment fee may be charged when a payment remains unpaid for more than three days. If a payment remains unpaid for more than seven days, SnoozyFix may end the rental and arrange retrieval. If retrieval outside the normal service area is reasonably required, mileage may be charged at $1.25 per mile for the round trip.

6. Care and permitted use

Renter will use the Equipment only for infant sleep and in accordance with the manufacturer's current safety instructions, warnings, weight limits, and age limits. Equipment must be used indoors in a clean, climate-controlled, smoke-free environment. Renter must not disassemble, repair, alter, misuse, sublease, sell, or transfer the Equipment. Renter must stop using the Equipment and contact SnoozyFix promptly if it appears damaged or unsafe.

7. Cleaning, loss, and damage

The standard one-time fee covers normal cleaning, inspection, testing, and reconditioning. An additional $100 excessive-cleaning charge may apply for bodily fluids, mold, mildew, heavy staining, strong odors, pet contamination, or smoke exposure. Renter is responsible for missing Equipment and damage beyond normal wear, up to the reasonable repair or replacement cost. Renter must report existing damage or missing items within 24 hours after receiving the Equipment.

8. AirTag location tracker disclosure and consent

The rented SNOO contains an Apple AirTag or similar location-tracking device owned by SnoozyFix. The tracker protects SnoozyFix-owned Equipment and is not routinely monitored. Authorized personnel may access location information only when reasonably necessary to locate or recover Equipment that is lost, stolen, materially overdue, or subject to an authorized return or retrieval. It is not intended to monitor Renter or any household member.

By accepting this Agreement, Renter consents to the tracker remaining active during the rental term. Renter must not remove, disable, damage, conceal, or tamper with it. Renter understands that a phone or other device may display a safety alert and that the tracker may emit a sound. SnoozyFix does not sell tracker location information or use it for advertising. Records created for a recovery event are retained only as reasonably needed to document the event, resolve a dispute, comply with law, or protect legal rights.

9. Risk and responsibility

Renter is responsible for selecting an appropriate sleep product, following all manufacturer instructions, and supervising the safe condition and use of the Equipment. To the fullest extent permitted by law, Renter assumes responsibility for loss or injury arising from misuse, unauthorized modification, failure to follow safety instructions, or use after a known defect. Nothing in this Agreement waives rights or liabilities that cannot legally be waived.

10. Contact and return arrangements

To arrange return, report a problem, or ask about this Agreement, contact SnoozyFix at contact@snoozyfix.com. Brookfield drop-off and pickup are by appointment only. The exact location is shared privately after the appointment is confirmed.

11. Entire agreement and electronic acceptance

This Agreement, the rental product page, the SNOO Rental Subscription Policy, the Rental Tracker Privacy Disclosure, and the completed order state the rental terms. If a price shown in an old paper form conflicts with the completed Shopify order, the price shown in the completed order controls. Renter's required checkout acceptance and completed order serve as Renter's electronic acknowledgment of this Agreement.