SnoozyFix is an independent repair parts brand and is not affiliated with, endorsed by, or sponsored by Happiest Baby. SNOO is a trademark of its respective owner.
Cancellation policy
Rental Subscription and Cancellation Policy
Last updated: September 12, 2026
This policy applies to recurring SNOO rental subscriptions offered by Great Lakes Logistics LLC d/b/a SnoozyFix. It should be read together with the SnoozyFix Rental Agreement and Rental Privacy and Tracker Disclosure accepted during checkout.
Initial Payment
The initial rental subtotal is $235, consisting of:
- First monthly rental payment: $85
- One-time cleaning and reconditioning fee: $50
- Refundable security deposit: $100
Applicable taxes and delivery charges may be added.
Only the $85 monthly rental payment renews. The cleaning and reconditioning fee and security deposit are charged only on the initial order.
Automatic Renewal
The rental subscription automatically renews each month at $85 per month, plus any applicable tax, using the payment method on file.
The billing date and upcoming charge are shown in the customer’s subscription account or order information. The subscription continues until canceled and the rented equipment is returned as described below.
This is a rental of SnoozyFix-owned equipment. It is not an installment purchase, rent-to-own agreement, or transfer of ownership.
How to Cancel
You may request cancellation at any time by:
- Using the subscription-management link provided with your order, if available; or
- Emailing contact@snoozyfix.com
Include the renter’s name, order number, and requested return method.
A cancellation request does not immediately end the rental while the equipment remains in the renter’s possession. To complete cancellation and avoid another monthly charge, the SNOO must be:
- Returned to SnoozyFix before the next billing date;
- Delivered to the carrier with valid tracking before the next billing date; or
- Returned at a confirmed local drop-off or pickup appointment before the next billing date.
The exact local return address is provided privately after an appointment is confirmed.
If the renter ships the SNOO, the renter is responsible for arranging and paying for return shipping unless SnoozyFix agrees otherwise in writing.
Monthly Charges and Refunds
Monthly rental payments are not prorated. Canceling during a billing period does not normally produce a partial refund for unused days.
If a monthly payment is charged after the renter timely returned the equipment or transferred it to the carrier before the renewal date, contact SnoozyFix. Once the timely return is verified, the incorrect renewal charge will be refunded.
Failure to use or activate the rented SNOO does not automatically cancel the subscription.
Pausing or Skipping Payments
Rental months cannot be skipped or paused while the renter retains possession of the SNOO unless SnoozyFix expressly agrees in writing.
To stop monthly charges, the renter must cancel and return the rented equipment.
Cleaning and Reconditioning Fee
The initial $50 cleaning and reconditioning fee does not renew.
It is refundable if the rental is canceled before SnoozyFix begins preparing the equipment. Once preparation has begun or the SNOO has been delivered or transferred to the renter, this fee is nonrefundable except where required by law.
Security Deposit
The $100 security deposit does not renew.
After the rental equipment is returned, SnoozyFix will inspect it and process the security deposit according to the Rental Agreement. Permitted deductions may include damage beyond normal wear, missing property, excessive cleaning, unreturned equipment, overdue amounts, or other authorized charges.
SnoozyFix will provide an explanation of any deductions. The remaining deposit balance will be returned to the original payment method.
Equipment Return
The renter remains responsible for the equipment until it is physically returned to SnoozyFix or transferred to an approved carrier with valid tracking.
The SNOO and all SnoozyFix-owned accessories supplied with the rental must be returned in accordance with the Rental Agreement. Equipment must be packaged securely to prevent shipping damage.
Failed Payments
If a recurring payment fails, SnoozyFix may retry the payment method, contact the renter for updated payment information, suspend the rental account, require return of the equipment, or exercise other rights provided by the Rental Agreement.
Cancellation does not eliminate unpaid rental charges, damage charges, missing-equipment charges, or other amounts incurred before cancellation.
Changes to the Subscription
SnoozyFix will provide any notice required by applicable law before making a material change to the recurring price or subscription terms.
Conflicting Terms
If this policy conflicts with the Rental Agreement accepted for a particular rental, the Rental Agreement controls, except where applicable law requires otherwise.
Contact
Questions or cancellation requests may be sent to:
Great Lakes Logistics LLC d/b/a SnoozyFix
Email: contact@snoozyfix.com