Terms of Service

Last updated: September 11, 2026

These Terms of Service apply to the SnoozyFix website, products, repair services, and related communications. By using the store or completing an order, you agree to these terms and the policies linked at checkout.

Independent business and trademark notice

SnoozyFix is an independent repair, rental, and aftermarket parts provider. It is not affiliated with, endorsed by, or sponsored by Happiest Baby, Inc. SNOO is a trademark of Happiest Baby, Inc.

Eligibility and account information

You must be legally able to enter a contract and provide accurate contact, billing, shipping, diagnostic, and product information. You are responsible for maintaining access to your account and for promptly correcting an order address or other material error.

Repair information and safety

Repair guides and diagnostics provide general troubleshooting information and do not guarantee that a symptom has one cause. Disconnect power before opening a unit or handling internal wiring. Keep children away from the work area. Never repair-test with a baby in the bassinet. Reinstall required safety components and function-test the unit empty before use.

You are responsible for deciding whether you have the tools and skill to perform a repair. Stop and contact SnoozyFix if the unit, connector, wiring, measurement, or required procedure differs from the guide.

Products, prices, and availability

Descriptions, compatibility notes, inventory, prices, taxes, and shipping may change. The price and items shown in the completed order control. SnoozyFix may correct an obvious error, limit quantities, decline a transaction where permitted, or contact you before proceeding when an item is unavailable.

Professional repair service

Repair-service prices cover the selected scope. SnoozyFix inspects the submitted item and obtains approval before completing a materially different repair or increasing the price. Turnaround estimates begin after delivery and intake and may change because of diagnosis, parts availability, customer approval, or carrier delay.

For complete-SNOO mail-in service, the customer arranges and pays for inbound shipping. Return shipping is billed separately at the actual discounted carrier cost. Specific repair-warranty terms appear on the Returns and Warranty page and the applicable service page.

Rentals and recurring billing

Rentals are governed by the SNOO Rental Agreement and SNOO Rental Subscription Policy. The initial rental order includes the first month, one-time cleaning and reconditioning fee, and refundable security deposit. Monthly billing continues while the equipment is retained and ends only after return and confirmation by SnoozyFix.

Third-party services

Shopify, payment processors, carriers, video platforms, and other third parties provide parts of the service under their own terms and privacy practices. Carrier and delivery estimates are not guarantees.

Warranty limits

Written warranties stated on a product, service page, or the Returns and Warranty page are the warranties SnoozyFix provides, subject to rights that cannot be excluded by law. To the fullest extent permitted by law, implied warranties are limited to the duration of the applicable written warranty.

Limitation of liability

To the fullest extent permitted by law, SnoozyFix is not liable for indirect, incidental, special, exemplary, or consequential loss arising from use of the website, an incorrect self-diagnosis, improper installation, misuse, unauthorized modification, or continued use after a known defect. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

Changes and contact

SnoozyFix may update these terms for future use of the store. The date above identifies the current version. Questions may be sent to contact@snoozyfix.com.